TERMS AND CONDITIONS
Welcome to the official corporate website of JOJO Limited (formerly known as Madhuveer Com 18 Network Limited), a company incorporated under the laws of India, having its registered office at Ahmedabad, Gujarat (hereinafter referred to as “JOJO”, “the Company”, “We”, “Us”, or “Our”). These Terms and Conditions (hereinafter referred to as “Agreement” or “Terms”) constitute a legally binding and enforceable electronic record published in terms of the Information Technology Act, 2000 and rules made thereunder, including the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. This Agreement is generated by a computer system and does not require any physical or digital signatures. All references to “You”, “Your”, or “User” shall mean any individual, organization, or entity visiting, accessing, browsing, or otherwise using this Website by any means or communication device. All references to “Company”, “We”, “Us”, or “Our” shall mean JOJO Limited. PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE. BY ACCESSING, BROWSING, OR USING THIS WEBSITE IN ANY MANNER, YOU UNCONDITIONALLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY ALL PROVISIONS OF THIS AGREEMENT, INCLUDING THE PRIVACY POLICY INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST IMMEDIATELY DISCONTINUE ANY AND ALL ACCESS TO OR USE OF THIS WEBSITE. ANY CONTINUED ACCESS OR USE OF THE WEBSITE AFTER YOU HAVE REVIEWED CHANGES TO THESE TERMS SHALL CONSTITUTE YOUR BINDING ACCEPTANCE OF SUCH CHANGES. It is strongly recommended that You periodically visit this page to review the most current version of these Terms. The Company reserves the right, at its sole discretion, to change, modify, supplement, or otherwise alter these Terms at any time, with or without prior notice, to the maximum extent permissible under applicable law. Your continued access to or use of the Website following the posting of any such changes shall constitute Your conclusive acceptance of the revised Terms.
PART A: GENERAL TERMS AND CONDITIONS OF USE
1. LEGAL NATURE AND ELECTRONIC RECORD
1.1. This Agreement is an electronic record published in terms of the Information Technology Act, 2000, and the rules made thereunder, and is in accordance with Rule 3 of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021. This Agreement constitutes a binding and enforceable contract between You and the Company and does not require any physical or digital signatures.
1.2. This Agreement constitutes the entire agreement between You and the Company with respect to Your use of the Website and supersedes all prior agreements, representations, warranties, and communications, whether written or oral. In the event of any conflict between Part A (General Terms and Conditions of Use) and Part B (Special and Additional Terms and Conditions), the specific provisions of Part B shall prevail. To the extent that any provision of this Agreement is found to be invalid, unlawful, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions. The courts at Ahmedabad, Gujarat shall have exclusive jurisdiction over any question of validity and shall endeavour to give effect to the Parties’ intentions as reflected in the affected provision.
1.3. The failure of the Company to act with respect to a breach by You or others shall not constitute a waiver of the Company’s right to act with respect to any subsequent or similar breaches.
2. DEFINITIONS
2.1. For the purposes of this Agreement, the following terms shall have the meanings ascribed to them below, and such meanings shall be equally applicable to both the singular and plural forms:
2.1.1. “Website” means the corporate website of JOJO Limited accessible at https://jojolimited.com, including all webpages, sub- pages, investor relation sections, portals, and all content, features, and functionalities made available thereunder, including the Investor Relations section available at https://jojolimited.com/investors.
2.1.2. “Content” or “Materials” means all text, graphics, images, logos, audio-visual elements, software, data, information, and other materials accessible through the Website, whether owned by the Company or licensed from third parties.
2.1.3. “User Material” means content voluntarily submitted by Users, including but not limited to feedback, comments, suggestions, inquiries, applications, or any other user-generated material transmitted to or through the Website.
2.1.4. “Intellectual Property Rights” means all patents, trademarks, service marks, copyrights, database rights, trade names, brand names, trade secrets, design rights, and similar proprietary rights, whether registered or unregistered, and all renewals and extensions thereof, subsisting anywhere in the world.
2.1.5. “Registration Data” means all data and information provided by a User in connection with any registration, inquiry, application, or use of the Website, including but not limited to name, email address, contact number, and any other information required by the Company.
3. ELIGIBILITY AND ACCESS
3.1. The Website is intended for use by individuals who are at least 18 (eighteen) years of age, or who have attained the age of majority under applicable law in their jurisdiction. Minors may access the Website only under the direct supervision of a parent or legal guardian who accepts full responsibility for the minor’s access and use. Such parent or legal guardian shall be jointly and severally liable for compliance with these Terms in respect of any access by a minor under their care.
3.2. By accessing or using the Website, You unconditionally represent and warrant that You are of legal age, legally competent to enter into this binding Agreement, of sound mind, and under no coercion, undue influence, or any legal incapacity that would impair Your ability to form a binding contract.
3.3. The Company reserves the right, at any time and at its sole discretion, without prior notice or liability, to restrict, suspend, or terminate Your access to the Website or any part thereof, for any reason, including but not limited to any violation of these Terms or applicable law. The Company makes no representation that the Website or its contents are appropriate, available, or lawful for use in all jurisdictions.
4. DESCRIPTION OF THE WEBSITE AND ITS PURPOSE
4.1. The Website serves as the official corporate information portal of JOJO Limited, a pioneering Gujarati entertainment ecosystem. The Website provides information about the Company, its subsidiaries, verticals, business operations, investor relations, career opportunities, and other corporate matters.
4.2. The Company reserves the right to modify, suspend, or discontinue any feature, content, or functionality of the Website at any time, without prior notice or liability. All content published on the Website is provided for general informational purposes only and shall not be construed as professional, legal, financial, or investment advice. Published information, statistics, or data may not be current or up to date, and the Company expressly disclaims all liability arising from reliance placed by any person on any content published on the Website.
4.3. The Website may further contain investor-related information, including stock price information, market updates, corporate disclosures, investor presentations, annual reports, financial statements, and other regulatory filings for informational purposes only. The Company does not warrant or guarantee that any stock price information displayed on the Website is real-time, accurate, complete, or free from delay. Nothing contained on the Website shall constitute investment advice, solicitation, recommendation, or an offer to purchase or deal in securities of the Company. Users and investors are advised to independently verify all investment-related information through the relevant stock exchanges and official regulatory filings before making any investment decisions.
5. USER DATA, REGISTRATION, AND CONSENT
5.1. Certain features of the Website, including but not limited to contact forms, career applications, investor portals, and newsletter subscriptions, may require You to provide Registration Data or other personal information. By providing such information, You confirm and warrant that all data submitted by You is true, accurate, current, and complete in all respects, and that You shall promptly update such information to ensure it remains accurate at all times. Provision of false, inaccurate, incomplete, or misleading information shall constitute a material breach of this Agreement.
5.2. By accessing the Website and providing Your information, You acknowledge and agree that the Company may collect, process, store, and use Your personal data in accordance with its Privacy Policy, which is incorporated into this Agreement by reference. The Company may collect information, including but not limited to Your name, contact details, occupation, geographical location, device identifiers, and browsing data, and may utilize analytics tools for the purposes of improving user experience and Website performance.
5.3. You specifically consent to receive communications, correspondence, and notices from the Company via electronic means, including email, SMS, and other electronic communication channels. You further authorise the Company to share Your Registration Data and other personal information with its subsidiaries, affiliates, partners, and third-party service providers as described in the Privacy Policy, and as required under applicable law, and to contact You by any available mode of communication for legitimate business purposes.
6. INTELLECTUAL PROPERTY RIGHTS
6.1. All rights, title, and interest in and to the Intellectual Property Rights in the Website, including all Content, Materials, logos, trademarks, service marks, trade names, brand names, designs, domain names, layouts, graphics, animations, software, source code, object code, databases, and all other elements are the exclusive property of JOJO Limited and/or its licensors and respective owners, and are protected by applicable Intellectual Property Rights laws of India and internationally. JOJO Limited retains full, complete, and absolute title to the Website and all Intellectual Property Rights therein, worldwide and in perpetuity.
6.2. The trademarks, logos, and service marks displayed on the Website are registered and/or unregistered trademarks of the Company and/or its subsidiaries and affiliates. Nothing in Your use of the Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo, service mark, or domain name of the Company without its prior written consent.
6.3. Subject to these Terms, the Company grants You a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Website solely for lawful, non-commercial, personal informational purposes. This license does not include the right to: copy, reproduce, modify, adapt, translate, create derivative works from, distribute, transmit, publicly perform, publicly display, or commercially exploit any Content or Materials; reverse engineer, decompile, or disassemble any software or element of the Website; or use any automated tools, robots, spiders, or scrapers to access, monitor, or extract any content or data from the Website without the Company’s prior written consent.
6.4. Any unauthorised reproduction, copying, distribution, transmission, public exhibition, or commercial exploitation of the Website or any Content or Materials therein is strictly prohibited and may result in civil and criminal proceedings to the fullest extent permissible under applicable law.
7. PERMITTED USE AND PROHIBITED CONDUCT
7.1. By accessing and using the Website, You agree not to, directly or indirectly:
7.1.1. Use the Website or its Contents for any purpose other than lawful, personal, non-commercial informational purposes; 7.1.2. Copy, extract, reformat, or reproduce any Content or Materials from the Website for the benefit of any third party or for any commercial purpose;
7.1.3. Access, monitor, or extract any Content or information using any automated means, including robots, spiders, scrapers, or other data mining tools, without the Company’s express prior written consent;
7.1.4. Upload, post, or transmit any material containing software viruses, malware, worms, Trojan horses, or any other harmful or disruptive code;
7.1.5. Circumvent, bypass, or interfere with any security feature, access control, or technological protection measure employed on the Website; 7.1.6. Deep-link to any portion of the Website, or frame, mirror, or incorporate any part of the Website into any other platform or website without the Company’s prior written authorization;
7.1.7. Make any speculative, false, or fraudulent submission or communication through any feature of the Website;
7.1.8. Impersonate any person or entity, or provide any false, inaccurate, or misleading information;
7.1.9. Post, transmit, or otherwise make available any content that is unlawful, defamatory, obscene, pornographic, pedophilic, hateful, racially or ethnically objectionable, harassing, invasive of privacy, or otherwise contrary to applicable laws in force;
7.1.10. Post content that threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order, or that incites the commission of any cognizable offence;
7.1.11. Remove, obscure, or alter any proprietary notice, trademark, or copyright notice affixed to or contained within the Website;
7.1.12. Take any action that imposes, or may impose, an unreasonable or disproportionately large load on the Company’s infrastructure or servers;
7.1.13. Generate excessive, abnormal, automated, suspicious, or unusually high-frequency access requests to the Website, including more than 10 (ten) access requests, visits, or hits from the same source within a period of one second, which may result in temporary restriction, suspension, or blocking of access to the Website at the Company’s sole discretion;
7.1.14. Use the Website for any commercial purpose or in violation of any applicable local, national, or international law or regulation.
7.2. Any violation of the foregoing shall constitute a material breach of this Agreement and shall entitle the Company to immediately restrict, suspend, or terminate Your access to the Website, without notice or liability, and without prejudice to any other rights and remedies available under law or equity.
8. USER MATERIAL AND SUBMITTED CONTENT
8.1. Certain features of the Website, including contact forms, feedback mechanisms, and career application portals, may permit You to submit User Material. You represent, warrant, and covenant that any User Material submitted by You: (i) is true, accurate, and lawful; (ii) does not infringe any third-party Intellectual Property Rights, privacy rights, or other proprietary rights; (iii) does not constitute defamatory, obscene, unlawful, or otherwise objectionable content; and (iv) does not contain any harmful code or material.
8.2. With respect to any User Material submitted by You, You grant the Company a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable right to use, copy, reproduce, distribute, adapt, modify, create derivative works from, publish, and display such User Material in any format or medium, in connection with the Company’s business operations. The Company reserves the right to review, edit, restrict, or remove any User Material at its sole discretion and without notice.
8.3. The Company is under no obligation to review, validate, or publish any User Material and assumes no responsibility or liability for the content, accuracy, or legality of any User Material. You shall be solely and exclusively liable for any User Material submitted by You, and shall indemnify the Company against any claims or damages arising therefrom. You are strictly prohibited from posting or transmitting to or through the Website any commercial solicitation, unauthenticated or manipulated data, chain letters, spam, unsolicited commercial messages, or any content that encourages money laundering, gambling, or any other unlawful activity.
9. THIRD-PARTY LINKS, CONTENT, AND ADVERTISING
9.1. The Website may contain links to third-party websites, resources, or external platforms provided solely for Your convenience and information. The Company has no control over such third-party websites or resources and is not responsible for their availability, accuracy, content, products, or services. The Company does not endorse and expressly disclaims all responsibility and liability in connection with Your use of or reliance on any third-party content, goods, or services. Your access to and use of any third-party website or resource is entirely at Your own risk, costs, and consequences.
9.2. The Company’s display of any third-party product options, services, or advertisements on the Website does not imply, suggest, or constitute any sponsorship, recommendation, or approval by the Company. Any engagement, transaction, or dispute arising from Your interaction with third-party advertisers or providers is solely between You and the respective party, and the Company shall have no liability or responsibility in connection therewith.
10. MODIFICATION AND NOTIFICATION OF CHANGES
10.1. The Company reserves the right to make changes to the Website, its Content, related policies, and this Agreement at any time, with or without prior notice, to the maximum extent permissible under applicable law. Revised Terms will be posted on the Website and will become effective immediately upon posting. Your continued use of the Website following the posting of any revised Terms shall constitute Your conclusive acceptance of all such changes. If You do not agree to any revised Terms, Your sole recourse shall be to discontinue using the Website.
11. LOCAL LAWS AND COMPLIANCE
11.1. The Company controls and operates this Website from its headquarters in Ahmedabad, Gujarat, India, and makes no representation that the Website or its Contents are appropriate, available, or lawful for use in all jurisdictions. If You access the Website from outside India, You are solely responsible for compliance with all applicable local laws and regulations, including those relating to export and import controls, data protection, taxation, and electronic communications. By agreeing to these Terms, You confirm and undertake that neither You nor any of Your representatives shall have the right to challenge the governing law and jurisdiction as set out in Part B of this Agreement.
12. ELECTRONIC COMMUNICATION AND TELEPHONE CALLS
12.1. By using the Website, You agree that communications with the Company may be conducted electronically, including through email, push notifications, SMS, or other electronic means, and such communications shall satisfy any legal requirement that communications be in writing. Telephone calls made by You to the Company’s contact numbers and calls made by the Company’s representatives to You may be monitored or recorded for quality control, training, and service improvement purposes, in accordance with applicable law. You agree to maintain appropriate standards of conduct during all communications with the Company.
13. BLOGS AND EDITORIAL CONTENT
13.1. The Company may publish blogs, articles, press releases, and other editorial content on the Website for informational and promotional purposes. Such content does not constitute professional, legal, financial, or tax advice and does not create any professional-client relationship. The Company and all contributing authors expressly disclaim any and all liability to any person with respect to actions taken or not taken based on such content. No article or blog post may be reproduced without the express prior written permission of the Company.
14. FEEDBACK
14.1. The Company welcomes User feedback. However, the Company assumes no responsibility for reviewing unsolicited ideas and will incur no liability as a result of any similarities between such ideas and future products, services, or content. All rights to materials submitted as feedback shall become the exclusive property of the Company. The Company is not obligated to implement or act upon any feedback received; however, it shall use its reasonable best efforts to utilize such feedback constructively.
15. SURVIVAL OF TERMS
15.1. Notwithstanding any other provision of this Agreement, any provision that imposes or contemplates continuing obligations on a party, including provisions relating to Intellectual Property Rights, indemnification, limitation of liability, dispute resolution, and governing law, shall survive the expiration or termination of this Agreement.
The following special and additional terms and conditions apply to all Users of the
Website. In the event of any conflict between Part A and Part B, the specific
provisions of Part B shall prevail.
PART B: SPECIAL AND ADDITIONAL TERMS AND CONDITIONS
16. CONFIDENTIALITY
16.1. All information shared by You with the Website and/or the Company shall be treated as confidential information, and the Company has implemented reasonable and appropriate protective measures to safeguard the confidentiality of such information. Where such information is shared with authorized third parties, those parties shall be contractually required to maintain its confidentiality in accordance with applicable law and shall be solely liable in the event of any breach on their part.
16.2. The Company shall have the right to share User information with third- party service providers, regulatory and/or statutory authorities, and any other agency as required under applicable law, as well as with its subsidiaries, affiliates, partners, employees, agents, and representatives on a need-to-know basis. All information shared by third parties with You in connection with the Website shall also be treated as confidential (unless publicly available), and You shall take appropriate and reasonable measures to protect such information. Any breach or negligence in this regard by You, leading to third-party claims against the Company, shall be handled and settled by You at Your own cost and expense.
16.3. While the Company takes industry-standard measures to safeguard User data, it expressly disclaims any absolute guarantee of security. The Company reserves the right to delete all data of a User at any time upon finding a material breach of these Terms, at its sole discretion.
17. DISCLAIMER AND LIMITATION OF LIABILITY
17.1. BY ACCESSING OR USING THE WEBSITE, YOU AGREE THAT SUCH USE IS ENTIRELY AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT AND MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND THE COMPANY AND ITS AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF ACCURACY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, AND AVAILABILITY.
17.2. The Company and its partners, subsidiaries, joint ventures, associates, officers, directors, employees, representatives, and affiliates (collectively, “the Company’s Associates”) will not be responsible or liable for: (a) any injury, death, loss, claim, act of God, accident, delay, or any direct, special, exemplary, punitive, indirect, incidental, or consequential damages of any kind (including without limitation lost profits or lost savings), whether based in contract, tort, strict liability or otherwise, arising out of or in connection with any failure or delay in use of the Website, or any use of or inability to use the Website or its Content, or the performance or non-performance by the Company or the Company’s Associates; (b) any damages to or viruses that may infect Your computer equipment or other property as a result of Your access to or use of the Website; (c) any errors, omissions, or inaccuracies in any Content; or (d) any unanticipated, unforeseen damages, risk, or claims arising from the use of the Website.
17.3. IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, ADVISORS, SERVICE PROVIDERS, AND/OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, AND/OR COSTS IN AN AMOUNT EXCEEDING INR 500 (INDIAN RUPEES FIVE HUNDRED ONLY). TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXCLUDES ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES RELATING TO THE WEBSITE AND ITS CONTENTS.
18. INDEMNITY
18.1. You agree to indemnify, defend, and hold harmless the Company and its affiliates, associates, group companies, directors, key managerial personnel, employees, officers, shareholders, agents, representatives, sub-contractors, consultants, and third-party service providers (collectively, “Indemnified Parties”) from and against any and all claims, losses, damages, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to: (i) any breach or non-compliance of this Agreement by You; (ii) any violation of any applicable law or regulation by You; (iii) any violation of the rights of any third party by You; (iv) Your use of or access to the Website; and (v) any User Material submitted by You. A breach or non-compliance of these Terms by You may cause severe and irreparable loss and damage to the Company, and the Company reserves the right to recover all losses, costs, and expenses incurred as a result.
19. WARRANTIES AND REPRESENTATIONS
19.1. You represent and warrant that: (i) You are of legal age, competent to contract, of sound mind, and under no coercion, undue influence, or incapacity; (ii) You are not barred from accessing the Website under applicable law; (iii) You will use the Website only for legitimate, lawful purposes; (iv) all information provided by You is true, accurate, current, and complete; and (v) You will at all times comply with all applicable laws and these Terms.
19.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXCLUDES ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES RELATING TO THE WEBSITE AND ITS CONTENTS, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON- INFRINGEMENT OF PROPRIETARY RIGHTS, SECURITY, RELIABILITY, TIMELINESS, AND PERFORMANCE. THE WEBSITE IS PROVIDED “AS IS” WITH NO WARRANTY OF ANY KIND.
20. TERMINATION
20.1. The Company may, in its sole discretion, restrict, suspend, or terminate Your access to the Website, in whole or in part, at any time and without prior notice or liability, for any reason, including but not limited to: (i) breach or violation of any provision of these Terms; (ii) conduct that the Company determines, in its sole discretion, is harmful to other users, the Company, or third parties; (iii) violation of applicable law; or (iv) any other reason that the Company deems appropriate. Termination shall not affect rights and obligations that have accrued prior to such termination. The Company reserves the right to refuse future access to You following any termination for cause.
21. FORCE MAJEURE
21.1. Neither party shall be liable to the other for any failure to perform any obligation under this Agreement due to an event or circumstance beyond that party’s reasonable control, including but not limited to acts of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, acts of civil or military authority, earthquake, flood, fire, pandemic, epidemic, internet or telecommunications outages, legal restrictions, or any other natural or man-made event. Any party affected by such an event shall inform the other party as soon as reasonably practicable and shall use all reasonable endeavours to comply with the terms of this Agreement.
22. NOTICE AND TAKE-DOWN
22.1. If You believe any content on the Website violates applicable laws, infringes Your intellectual property rights, or otherwise violates these Terms, You may notify the Company by written communication addressed to the Grievance Officer at the contact details provided in Clause 28 of this Agreement. Your complaint must include: (i) full name and contact details of the complainant; (ii) a clear and specific description of the alleged violation; (iii) relevant URLs or content identifiers; and (iv) any supporting documents or evidence. Upon receipt of a valid complaint, the Company will acknowledge the same within 48 (forty-eight) hours and endeavour to resolve it within 15 (fifteen) days from the date of receipt. The Company reserves the right to review, restrict, or remove any content in accordance with its internal policies and applicable law, upon receipt of a valid notice, court order, or at its sole discretion.
23. DISPUTE RESOLUTION
23.1. Amicable Settlement: If any dispute arises between the Parties in connection with the validity, interpretation, implementation, or alleged breach of any provision of this Agreement, the disputing Parties shall endeavour to settle such dispute amicably within 30 (thirty) days from the date on which the dispute first arises. If the dispute is not resolved within such period, either Party may invoke the arbitration mechanism set out below.
23.2. Arbitration: All disputes that cannot be resolved amicably shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended by the Arbitration and Conciliation (Amendment) Act, 2015, and as in force from time to time. If the Parties agree, disputes shall be resolved by a sole arbitrator. If the Parties cannot agree on a sole arbitrator, each Party shall appoint one arbitrator within 15 (fifteen) days of the notice of arbitration, and the two appointed arbitrators shall jointly appoint a presiding arbitrator within 10 (ten) days thereafter. The panel of arbitrators shall endeavour to resolve the dispute within 30 (thirty) business days from the date of reference. The decision of the arbitrator(s) shall be final and binding on the Parties. The seat and venue of arbitration shall be Ahmedabad, India. All arbitration proceedings shall be conducted in the English language. Judgment upon any arbitral award may be entered in any court of competent jurisdiction.
23.3. To the fullest extent permitted by applicable law, You agree that any dispute shall be resolved solely on an individual basis, and You shall not bring or participate in any class action, representative action, or collective proceeding against the Company. You hereby accept that by agreeing to these Terms, neither You nor any person acting on Your behalf shall raise a Zero Complain/Zero FIR from any jurisdiction, and You hereby bind Yourself to the dispute resolution and jurisdiction clause as set out herein.
24. GOVERNING LAW AND JURISDICTION
24.1. This Agreement and the relationship between You and the Company shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Subject to the arbitration clause above, the courts located in Ahmedabad, Gujarat, India shall have sole and exclusive jurisdiction with respect to any legal proceedings arising in connection with this Agreement. You unconditionally agree not to challenge the governing law and jurisdiction provisions set out herein. Notwithstanding the above, the Company shall have the right to bring proceedings before any court or forum of competent jurisdiction, and You irrevocably submit to the jurisdiction of such courts or forum.
25. COMPANY’S RIGHT TO DISCONTINUE
The Company reserves the right to discontinue or alter any or all of the Website’s services, features, or content, and to stop publishing the Website, at any time at its sole discretion without notice or explanation. Save to the extent expressly provided otherwise in these Terms, You will not be entitled to any compensation or other payment upon such discontinuance or alteration.
26. MISCELLANEOUS
This Agreement, together with the Privacy Policy and all other policies and guidelines incorporated herein by reference, constitutes the entire agreement between You and the Company with respect to the Website and supersedes all prior agreements, representations, warranties, and understandings, whether written or oral. If any provision of this Agreement is held to be invalid, unlawful, or unenforceable, such provision shall be severed and the remaining provisions shall continue in full force and effect. Headings are for reference purposes only and do not limit the scope or extent of any section. No amendment to this Agreement shall be binding on the Company unless posted on the Website by an authorized representative. There shall be no third-party beneficiaries to this Agreement, save as expressly provided herein.
27. GRIEVANCE OFFICER AND CONTACT
In compliance with the Information Technology Act, 2000 and the rules made thereunder, the following Grievance Officer is designated for addressing complaints and concerns:
By accessing, browsing, or using this Website, You confirm that You have read, understood, and accept this Agreement in its entirety, including Part A, Part B, the Privacy Policy, and all other incorporated policies, and that You agree to be bound by all provisions thereof. Any breach, violation, or non-compliance shall entitle the Company to take all necessary legal and remedial action against You. You acknowledge that these Terms and Conditions have the same force and effect as a signed agreement.
Last Updated - May 2026